Shipping Details

Last updated: September 2026

At Mintaro, we strive to get your order to you as quickly and safely as possible. Below you'll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods and Estimated Delivery Times

Destination	Estimated Delivery Time
Australia (Standard)	3–7 business days
Australia (Express)	1–3 business days
International	7–21 business days

Delivery times are estimates and may vary depending on your location, carrier delays, or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — keep an eye on our website and newsletter for updates.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.

International Shipping

We ship to many countries worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees charged by your local government. These charges are the responsibility of the customer and are not included in our shipping fees.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us at support@Mintaro.store. We will work with the carrier to locate your order and resolve the issue as quickly as possible.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order. Mintaro is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@Mintaro.store and we will do our best to make corrections before the order is shipped.

Contact Us

For any shipping-related questions, reach out to our team at support@Mintaro.store and we’ll be happy to help.